Digital Service Monitoring
"You have to start with the customer experience and work back towards the technology, not the other way around." - Steve Jobs
Ceeview will improve customer satisfaction using real-time monitoring and transparent visualisation of performance against the SLAs.
Reacting quickly to a service outage is important, but even better is to prevent the outage by proactively identifying potential issues that can threaten your services.
Ceeview takes a holistic approach to systems monitoring, helping you build a comprehensive view of the status of your IT services, and not just the components within them.
Applications lie at the heart of the vast majority of business processes, and the performance of these applications has a direct impact on the performance of your business as a whole.
Ceeview is an all-in-one solution monitoring services and business processes to ensure high service availability, reduce outages and loss of income.
System & Application Monitoring
Our unique approach to applications/system monitoring lets you see your applications through your users' eyes, helping you deliver a first-class digital experience.
SLA Dashboard & Reporting
Ceeview help you track performance against defined SLA objectives and will continuously monitor and notify you if there is a risk you don't meet your SLA goals.
Service Desk & Apps Integration
We support your technology stack and have integrated our platform with the most used technologies out there.
Ceeview is a product which enables us to monitor, manage and maximize customer satisfaction in the way we deliver our services. Reliability and availability are crucial to our business. We are very happy with the Service oriented monitoring approach in Ceeview and its ability to integrate with other products through Gateways and APIs. At my prior employer we successfully replaced Nimsoft with Ceeview. It is a highly qualified and experienced team of engineers who once again have brought a great product to the market.
After having used CA UIM Nimsoft for several years we replaced our entire monitoring suite in 2018. We chose Ceeview as our SLA-reporting tool, and today we use Ceeview to manage more than 800 Services and SLAs for our customers. With its extensive functionality and flexibility, Ceeview has everything you need for SLA monitoring & reporting.
We utilize Ceeview both for monitoring and as an information hub from many information sources (SolarWinds NPM for Network monitoring and SCOM for our new Hyper-V platform built on Windows Server 2019 with S2D and SDN.) Ceeview’s innovative approach to monitor infrastructure, services and hybrid cloud matched our needs perfectly. Ceeview is versatile and evolving solution. It transforms our ideas and need for new functionality and delivers this as we need them.